Community Rider Standards

Passenger Guidelines & Etiquette

Key responsibilities, booking policies, OTP code presentation, and ride etiquette for AversB passengers.

Passenger Journey Workflow

How booking a ride on AversB works from searching to arriving at your destination.

1

1. Search & Select

Search routes by city, date, and seats needed. Compare verified drivers and ratings.

2

2. Book & Pay PASS

Reserve your seat instantly by paying your PASS using secure wallet or online payment options.

3

3. Pickup & Pay Driver

Head to the agreed pickup location and pay your driver directly via Cash or Interact.

4

4. Provide Pickup OTP

Show your 4-digit security code to the driver upon boarding for maximum safety.

5

5. Travel & Rate

Enjoy a comfortable eco-friendly journey and leave your community review.

Passenger Rules & Code of Conduct

Follow these guidelines to ensure pleasant, comfortable, and safe journeys for everyone.

PASS Booking & Reservation

Reserve your seat in advance by paying your PASS package online. Seats are held securely once confirmed.

Pickup Location Punctuality

Arrive at the agreed pickup spot 5-10 minutes before scheduled departure time to ensure smooth, on-time journeys.

Cash or Interact to Driver

Pay your direct trip contribution to the driver at pickup in Cash or Interact as specified in the trip listing.

Provide Your 4-Digit OTP Code

Show your 4-digit OTP security code from your dashboard to the driver upon boarding to validate your departure.

Luggage & Personal Items

Respect the luggage size allowance (small, medium, large) declared during booking. Notify the driver for oversized items.

Rider Courtesy & Respect

Keep phone calls brief, wear seatbelts, refrain from smoking, and maintain cleanliness during the journey.

Ready to Find Your Next Ride?

Search available carpool routes across Quebec and travel affordably with verified community drivers.